Cookie Policy
Last updated: January 2025
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our Service.
2. How We Use Cookies
HelloNutrition uses cookies and similar tracking technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our Service
- Improve our Service and user experience
- Deliver relevant content and features
- Analyse site traffic and usage patterns
- Ensure security and prevent fraud
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the Service to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
- Session cookies: Maintain your session while using the Service
- Authentication cookies: Keep you logged in securely
- Security cookies: Protect against CSRF attacks
Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use.
- Preference cookies: Remember your settings and choices
- Language cookies: Remember your language preference
- Theme cookies: Remember display preferences (light/dark mode)
Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.
- Google Analytics: Tracks page views and user behaviour
- Performance cookies: Monitor site performance and loading times
- Error tracking: Help us identify and fix issues
Marketing Cookies
We do not use marketing or advertising cookies. We do not track you across other websites or serve targeted advertisements.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
- Authentication providers: Google OAuth for sign-in
- Integration partners: Strava, Google Fit (only if you connect these services)
- Analytics services: Google Analytics for usage statistics
These third parties have their own privacy policies addressing how they use such information.
5. Cookie Duration
Cookies can be either "session" or "persistent" cookies:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period or until you delete them
Most of our functional cookies expire after 30 days, while authentication cookies may last up to 90 days for your convenience.
6. Managing Cookies
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete some or all cookies
- Block cookies from specific or all websites
- Receive a warning before a cookie is stored
Cookie Settings
You can manage your cookie preferences for our Service through the cookie settings banner that appears when you first visit our site, or through your account settings.
Impact of Disabling Cookies
Please note that if you disable cookies:
- Some features of the Service may not function properly
- You may need to sign in every time you visit
- Your preferences may not be saved
- Some content may not display correctly
7. Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for handling DNT signals, and our Service does not respond to DNT signals.
8. Children's Privacy
Our Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page.
10. Contact Us
If you have questions about our use of cookies, please contact us at:
HelloNutrition
123 Health Street
London, EC1A 1BB
United Kingdom
Email: privacy@hellonutrition.com
Phone: +44 20 1234 5678
11. More Information
For more information about cookies and how to manage them, visit:
- www.allaboutcookies.org
- www.youronlinechoices.eu (EU users)
- Your browser's help documentation