Privacy Policy

1. Introduction

HelloNutrition ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our nutrition and fitness tracking platform.

2. Information We Collect

Personal Information

• Name and email address
• Profile information (age, gender, height, weight)
• Health and fitness goals
• Dietary preferences and restrictions
• Exercise and activity data
• Food consumption records

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (with your permission)
• Cookies and similar tracking technologies

Third-Party Integrations

If you connect third-party services (like Strava or Google Fit), we may receive:

• Exercise and activity data
• Basic profile information from these services

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Track your nutrition, exercise, and health metrics
• Provide personalised recommendations and insights
• Send you important updates and notifications
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• With your consent: When you explicitly agree to share
• Service providers: With trusted third parties who help us operate our platform
• Legal requirements: When required by law or to protect rights and safety
• Business transfers: In connection with a merger or acquisition
• Aggregated data: Non-identifiable data for analytics and research

5. Data Security

We store your user data and images securely in our database. We implement appropriate technical and organisational measures to protect your data, including:

• Encryption of data in transit using SSL/TLS protocols
• Encryption of images before storage in our secure database
• Regular security assessments and updates
• Access controls and authentication measures
• Secure password hashing and storage
• Employee training on data protection
• Automated backups with encryption

6. Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymise your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

12. Data Protection Officer

For data protection inquiries, you can also contact our Data Protection Officer at dpo@hellonutrition.com.