Community Guidelines

1. Be Supportive and Respectful

Everyone's health journey is unique. We encourage:

• Celebrating others' achievements, no matter how small
• Offering constructive, kind feedback when asked
• Respecting different dietary choices and fitness levels
• Being patient with those new to health tracking
• Avoiding judgement about food choices or body types

2. Prioritise Safety

Health and safety come first:

• Never promote dangerous diets or extreme weight loss methods
• Don't share medical advice unless you're a qualified professional
• Report content that promotes eating disorders or self-harm
• Respect that our AI suggestions are not medical recommendations
• Encourage others to consult healthcare providers for medical concerns

3. Build Community

Help us create a positive environment:

• Share your successes and challenges honestly
• Offer support to others facing similar challenges
• Participate in community challenges respectfully
• Welcome new members warmly
• Share helpful tips and healthy recipes

4. Communicate Appropriately

Keep interactions positive and appropriate:

• No harassment, bullying, or hate speech
• Avoid spam or excessive self-promotion
• Don't share others' personal information
• Keep discussions relevant to health and fitness
• Use appropriate language suitable for all ages

5. Share Responsibly

When sharing content:

• Ensure food data and nutritional information is accurate
• Don't make false claims about results or benefits
• Respect others' privacy in photos and posts
• Give credit when sharing others' recipes or tips
• Avoid posting triggering before/after comparisons

6. Prohibited Content

The following content is strictly prohibited:

• Promotion of eating disorders or unhealthy weight loss
• Sale of unregulated supplements or medications
• False health claims or miracle cures
• Graphic or disturbing imagery
• Illegal activities or substances
• Sexual or inappropriate content
• Impersonation of health professionals

7. Consequences of Violations

Violations of these guidelines may result in:

• Warning from our moderation team
• Temporary suspension of account features
• Removal of content
• Permanent account suspension for serious violations
• Reporting to authorities for illegal activities

8. Reporting Violations

If you see content or behaviour that violates these guidelines:

• Use the report feature within the app
• Contact our support team at safety@hellonutrition.com
• Include screenshots or specific details when reporting
• Don't engage with violators directly

All reports are reviewed within 24 hours and kept confidential.

9. Mental Health Resources

If you or someone you know is struggling with eating disorders or mental health:

10. Updates to Guidelines

We may update these guidelines as our community grows. Significant changes will be communicated through the app and email notifications.