Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing or using HelloNutrition (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Use of Service

Eligibility

You must be at least 16 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement.

Account Registration

To access certain features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorised use

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Impersonate any person or entity
  • Interfere with or disrupt the Service
  • Attempt to gain unauthorised access to any part of the Service
  • Upload viruses or malicious code
  • Collect or harvest user information without consent
  • Use the Service to send spam or unsolicited messages
  • Violate any applicable laws or regulations

4. Health Disclaimer

The Service is not a substitute for professional medical advice. The information provided through HelloNutrition is for informational purposes only and should not be considered medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals before making any changes to your diet, exercise routine, or health regimen.

You acknowledge that:

  • Health and fitness results vary by individual
  • We make no guarantees about specific health outcomes
  • You use the Service at your own risk
  • You should stop using the Service if you experience adverse effects

5. Data Privacy & Security

Your privacy is important to us. We are committed to protecting your personal information and being transparent about how we handle your data.

Data Storage

We store your user data and images securely in our database using industry-standard encryption and security measures. All data transmissions are encrypted using SSL/TLS protocols. Your images are encrypted before storage to ensure maximum privacy protection.

Data Usage

We do not sell your data to anyone. Your personal information, health data, and images are never sold, rented, or shared with third parties for their marketing purposes. We only use your data to:

  • Provide and improve our services
  • Personalise your experience
  • Communicate with you about your account
  • Comply with legal obligations
  • Protect against fraud and abuse

Data Retention

We retain your data only as long as necessary to provide our services or as required by law. You can request deletion of your account and associated data at any time through your account settings or by contacting support.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by HelloNutrition and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content in connection with the Service.

7. Third-Party Services

The Service may contain links to third-party websites or services (such as Strava or Google Fit) that are not owned or controlled by HelloNutrition. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Violation of applicable laws
  • Conduct harmful to other users or the Service
  • Extended periods of inactivity

You may terminate your account at any time through the account settings or by contacting support.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

We do not warrant that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • The Service is free of viruses or harmful components
  • Results from using the Service will meet your expectations

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HELLONUTRITION SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

Our total liability shall not exceed the amount you have paid us in the twelve (12) months prior to the claim, or £100, whichever is less.

11. Indemnification

You agree to defend, indemnify, and hold harmless HelloNutrition and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in London, United Kingdom.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Information

For questions about these Terms, please contact us at:

HelloNutrition
123 Health Street
London, EC1A 1BB
United Kingdom
Email: legal@hellonutrition.com
Phone: +44 20 1234 5678

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